Hidden cameras capture bank employees misleading customers, pushing products that help sales targets

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An anonymous shadow in front of a TD logo.

Current and former employees from BMO, CIBC, RBC, Scotiabank and TD tell Marketplace about immense pressure to meet sales targets — pushing credit cards, mortgage insurance, mutual funds and other products — or risk losing their jobs. Marketplace hidden camera footage captures the big five breaking the law, says bank expert.

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